About Me

With a master’s degree in human factors and professional experience in user research and design, product management, process improvement, and marketing, I know how to convert research findings into meaningful insights that help organizations solve real-world problems.

My comprehensive research and design experience includes: 

 

  • In-depth interviewing
  • Contextual inquiry
  • Ethnography
  • Product design
  • Process design
  • Usability testing 
  • Survey development 
  • A/B Testing
  • Cardsorting
  • Information architecture
  • Content strategy
  • Wireframing 
  • Prototyping
  • Market Analysis